In the event that tickets are not redeemed on the date of reservation they are valid for use for that same service on any available schedule within 180 days. Guest is responsible for any difference in tour price.
Refunds will only be available for unused tickets and refund requests must be made within 15 days of originally scheduled date of use.
Please exchange your CVS voucher for tour tickets with our CVS Tours ticket agent in front of the Fairmont Empress Hotel 15 minutes prior to departure.
Times & Pricing are subject to change & some restrictions apply.
Contact Us: 250-386-8652 or 1-877-578-5552
HOURS OF OPERATION:
Tea Service starts at 12:00 p.m. daily and with the last seating at 3:45 p.m. We recommend an hour to enjoy your Afternoon Tea experience.
You must make reservations directly by calling Toll Free: 1-866-540-4429
Dress code is casually elegant. Please no torn and / or ripped jeans, short shorts, cut off pants, beach wear, flip flops or baseball caps.
For the comfort of all guests, it is requested that cell phones be turned off during Afternoon Tea.
Gratuity is included and advance reservations required to guarantee seating